Mission Statement:
A service user
is the most important person in our Home. S/he is not an interruption to our work; they are the purpose of it. Their families
and friends are not outsiders to our home; they are part of it. We are not doing you a favour by caring for your loved one;
you are doing us a favour by giving us the opportunity of doing so. (Adapted from the works of Mahatma Ghandi).
The Managers of the Home are:
Dr Michael J Cooper
MSc, PhD, RGN, RMN, MCMI, MIHM, RMA - Manager
Mrs Judy Dennis RN – Deputy Manager
Mike Cooper and Judy
Dennis would be very happy to answer any queries you may have relating to Orchard Lodge Nursing Home.
Choice
The Managers recognise that every service
user should have the opportunity to choose a Home, which will meet their needs and can offer the care you require. You should
be given the opportunity to exercise your right of choice in all aspects of daily living. To facilitate that choice we will:
Provide
you with comprehensive information on the Home and the quality of services and care available.
Provide you with a
contract/statement of terms and conditions of residency.
Carry out a needs assessment with you prior to admission.
Demonstrate
to you that we can meet your assessed needs.
Offer you the opportunity to assess the Home by way of a trial visit or
stay.
Provide a range of meals you can choose from and allow you to decide when and where you eat.
Offer you
a developing range of social activities, according to your wishes and abilities.
Avoid strict routines and maintain
maximum flexibility in the daily life of the Home.
|